Is it possible for me as a client to get advice also via telecommunication?
In principle it is possible. However, experience shows that the highest efficiency can be reached by face-to-face personal communication, in the presence of all parties. Telecommunication is recommended only as a supporting measure or in case of imminent danger, if no alternative is possible.
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Assumption of costs by Chamber of Commerce and/or legal protection insurance is possible!
Threatening or critical situations in the form of interference in the internal and external communication sometimes fall down all of a sudden on a company. Immediate countermeasures, at least, contain the costs of conflict or are even a chance and provide an added value. The earlier you react, the better it is. Even if you are already in court, according to an EU-directive the process can be interrupted for a mediation at any time.