Does confidentiality for information and documents remain intact?
Yes, absolutely! The Falk Group is working in business mediation or advisory exclusively with "registered mediators" and consultants from the list of the Austrian Ministry of Justice. Therefore, they are subject to an extremely rigorous and comprehensive "absolute" obligation to confidentiality according to § 18 of the Mediation law. This means that even in case of release by the clients, under normal circumstances, it is even not allowed to become a witness in court. Also our whole administrative staff and the cooperation partners of the FALK group are subject to this main principle of business confidentiality.
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Speed mediation: Within 48 hours, you will get a mediation appointment of two hours in our practice room, a flipchart-report of relevant results, first written recommendations for possible solutions and further mediation steps as well as a memo of immediate (partial) agreements.
Assumption of costs by the Chamber of Commerce and/or the legal protection insurance is partially possible! We are glad to give you our advice because your success and the finding of ideal customized solutions for your business with business excellence of our services is our ambition.