Does confidentiality for information and documents remain intact?
Yes, absolutely! The Falk Group is working in business mediation or advisory exclusively with "registered mediators" and consultants from the list of the Austrian Ministry of Justice. Therefore, they are subject to an extremely rigorous and comprehensive "absolute" obligation to confidentiality according to § 18 of the Mediation law. This means that even in case of release by the clients, under normal circumstances, it is even not allowed to become a witness in court. Also our whole administrative staff and the cooperation partners of the FALK group are subject to this main principle of business confidentiality.
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Overall, a mediatory orientation results in a significant improved image for your business in the public. Worldwide, business mediation represents modern spirit and cleverness. The elaborated principles for mediation results are integrated with pleasure in approaches, missions or vision of the company and show as indicators a clear orientation, that gives security and pays.
Even in ongoing proceedings, business mediation achieves considerable success and enormous cost savings with a proven rate of dispute settlement of more than 70%.