How is quality control done by the FALK Group?

Our mediators and consultants as well as cooperation partners are highly experienced mediators and consultants with business experience who are committed to the values of the FALK Group. They are strictly selected according to their professional experience, expert competence, power of innovation, practical relevance of the service and the integrity of the acting persons. Their methods and tools are always up to the latest international state-of-the-art, they are continually trained and scientifically controlled. Our mediators and employees are also subject to the strict directives of the Mediation Law. Therefore, the Falk Group maintains the Austrian quality leadership in applied business mediation since the 1990th.

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PRACTICAL KNOWLEDGE

The trainings of the FALK Group are exquisite compositions for the transfer of our unique practical experiences. Only practical knowledge is useful knowledge. Therefore, we have developed since 1990, in cooperation with professorial practitioners from Harvard and practice-oriented theorists, modern forms of experience-based learning that allow a gradient of effectivity up to 90%. The value of 1.28 as an average for satisfaction from more than 3,000 blank samples and our references prove this convincingly.


 

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